ONLINE SHOP
REFUNDS, RETURNS, TERMS AND CONDITIONS
REQUIRED DETAILS
A contact telephone number – in case there is a problem when delivering.
A full, detailed physical address. Please include any special instructions in the comment field during checkout.
COSTING
All deliveries nationwide (South Africa) are a set fee of R250 per delivery. Should you order from Mozambique a set fee of R650 is charged.
Collection from our office in Kempton Park incurs no delivery fee.
DELIVERY
For our standard delivery our courier service operates in normal working hours. It is advisable that you are available to receive your goods or make sure that someone else is able to sign on your behalf. We encourage working customers to use your place of business, where possible, as a delivery address. It is very important to note that if there are any special delivery instructions, these need to be clearly outlined in the comments box during check out.
UNABLE TO DELIVER
Should your package not be able to be delivered, our courier will make a second attempt. If it is still unsuccessful, we will attempt to contact you via phone or email to make delivery arrangements. If we are unable to reach you and the package can still not be delivered (and we have made every reasonable effort to contact you), your order will be returned to our stock.
PLEASE NOTE: We take no responsibility for misdirected or delayed door-to-door deliveries due to incorrect information.
At BJTradelink cc customer satisfaction is extremely important and we hope that you always enjoy a great shopping experience with us.
